Lx-tricks Lighting and Sound – About Us

About Lx-tricks


The Past, The Present and The Future

 

Lx-tricks was started in 2008 by Rhys West, as a small part time enterprise to become more involved with the planning and organisation of local events. Starting off purely as a freelance lighting engineer, there was a clear demand for equipment hire to local venues and groups.

 

The hire department was formed and started with just two Par 64 lights, which proved to be popular pieces of kit. Over the following months, the equipment stock grew at a rapid rate! By 2009 Lx-tricks was supplying clients with professional equipment of a very high standard.

 

In 2010 Lx-tricks became a viable full time business rather than just a hobby. The roots of the company remaining the same with huge emphasis on customer service.

 

Lx-tricks now supply equipment to venues, promoters, schools, businesses and individual artists all over the UK. They also supply technicians and event staff to make your event successful and stress free, allowing you to concentrate on other areas of the event.

 

Whilst Lx-tricks is not the largest rental company around today boasting hundreds of staff and huge quantities of equipment, their size allows them to give customers a more personal service with as much help and advice as required. So call us today to discuss your requirements.


 

 

FAQS

  • What sort of equipment do you hire?

We offer lighting and sound equipment including moving heads, scanners, par cans, fresnels, profiles, flood lights and blinders. Dimmers and control desks and a huge range of effect machines. Active PA systems and Passive PA Systems. Playback equipment, radio microphones, event security fencing, cable ramps and stage hire.

  • I'm having an event, what sort of equipment do I need?

Call one of our team to discuss your needs.

  • What are your terms and conditions?

Please click here for full details of our hire terms and conditions.

  • When are you open?

Monday to Friday 10am - 6pm

Saturday 10am - 1pm

When is the support line open?

24 hours, 7 Days a week. Excluding Christmas Day.

  • What forms of ID are required to hire from you?

What form of ID are needed:

- 1x Original Photographic ID (UK Driving licence including paper counterpart or UK passport)

- Two original proofs of address (utility bill / bank statement) not older than 3 months old.

  • Can I buy the equipment from you?

We sell most main named brands of equipment, email us or call us to request a quote.

  • Do you offer high quality equipment?

We only offer high quality equipment. We believe that our customers deserve the best and we use trusted brands.

  • Do you hire backline?

Unfortunately we don't offer keyboards, synths, drums, amps, guitars and other sort of band equipment.

  • Do you have a minimum order requirement?

No.

  • When do you require payment?

Payment must be received and cleared before your event.

  • Do you deliver? What areas do you cover?

Yes, England and Wales.

  • How much does delivery, set-up and collection cost?

This varies depending on the job, time and place.

  • What hours are you available for delivery and collection?

Our standard delivery hours are between 08:00 and 20:00, but subject to arrangement. Please call us on 0800 158 8454 or email for more details.

  • Is it possible for me to pick-up and return the equipment to you?

Yes. We are based in Upminster, Essex. 

  • Can you provide an engineer to work the equipment during my event?

We can provide fully qualified engineers to run any of the equipment throughout your event. Please call us on 0800 158 8454 or email Lx-tricks@live.com for more details.

  • Do you provide cables to connect my laptop/mp3 player/ipod?

Yes, as long as you will let us know before your event. There is no extra cost for that.

  • I need a DJ for my party. Do you offer DJ services?

No but we can recommend DJs in your area.

  • How can I pay?

BACS Transfer or Credit/Debit Card. Business customers can also pay by cheques. We don't accept cash.

  • Do you offer discounts?

We offer discounts for quantity and extended hire periods. We also give discounts for charity events.

  • Can you match my budget?

We always try to help when the budget is tight.

  • Can you price beat other companies quotes?

We will try to beat like for like quotes, however we will always ask for proof of the quote.

  • Are you insured?

We carry full public liability insurance up to pound 5 million and Employers Liability Insurance up to pound 10million. Insurance of dry hired goods is down to you but we can assist with finding you cover.

  • Is the equipment safe?

Yes, all equipment is PAT tested regularly. 

  • What happens if I have a technical problem?

Throughout your hire we give you full telephone support and if we can't solve the problem over the phone we send a response team to your location to fix the fault. We have so much confidence in our equipment we offer this to all our customers free of charge unless stated on the invoice. 

  • What happens if I have a technical problem with other companies hire equipment?

Our advice would be to contact the company and ask for support. We can only offer a limited amount of support of equipment that isn't our own hire stock.



Call us today on 0800 158 8454, and you'll wonder why you didn't call us before..